Please fill out the form below with as much detail as possible, submit it to us and we will respond with further instructions after reviewing the request. Upon approval, we will reply with an email containing a pre-paid return shipping label, via either US Postal or UPS. Just print it, then apply it to the package, then return it to us. For postal, you can send through your postal carrier or drop at any US Post Office counter. For UPS, you can drop the package at any UPS Store or UPS Center, or give it to a UPS driver picking up/delivering at your workplace.
THOROUGHBRED HORSESHOES TWO-YEAR, NO HASSLE WARRANTY
Proof of purchase: If you have purchased these horseshoes directly from White Distributors, from our website: www.horseshoesonline.com or, from us on Ebay or Amazon (Seller: HorseshoesOnline) you can disregard this form completely, as your purchase is already registered with us. Otherwise, in order to register your purchase date and validate this agreement, you must first fill out and return this warranty registration form within 60 days of the original purchase date. If these were received as a gift from someone not residing in your household, you also must submit this warranty form. Online registration is available at www.horseshoesonline.com.
Terms: Thoroughbred Pitching Horseshoes are guaranteed by White Distributors (manufacturer) against severe material defect or breakage for a period of two years from the date of original purchase. To receive a replacement pair under warranty, both horseshoes from the original purchase (broken and unbroken horseshoes) must be returned during the warranty period...customer pays return freight. This purchase must also be on record with White Distributors, as described above. It is suggested to keep the original carton for ease of return shipping. Upon inspection and approval, the broken/defective horseshoes will be immediately replaced with a new matched pair of the same horseshoe model. The manufacturer reserves the right to refuse any warranty claim where foul play is suspected. If there are any questions or uncertainties about a warranty claim, call us to discuss at: 1-814-835-6881 before submitting, as rejected warranty claims will only be returned only upon request, and at the submitter’s expense.
Replacement shoe warranty: The entire warranty period of the original purchase is for two years from the date of purchase. Replacement shoes are warranted only for the remainder of the original warranty period or for 180 days, whichever is longer. This product will be replaced a maximum of four times during the warranty period.
Warranty Return Instructions: You must return both original shoes to receive a pair in return. You must also include a note with your return shipping address and phone number inside the package. Our ship-to address is as follows:
WD Horseshoe Co.
2944 Laird Avenue
Erie, PA 16505
Flip-Style Horseshoes are commonly gripped in the middle and feature a reversed center cleat or "thumb cleat." Upon release, flip-style shoes tumble through the air end over end, landing with the front cleats down for maximum stopping power. Main differences between flip-style shoes are the shape of the thumb cleat and the amount of weight on the tips. Most flip pitchers like heavily weighted tips and a medium height, smooth contoured thumb cleat. Many prefer a thumb centering cut out in the cleat.